About RPC

New England RPC Associates has a broad range of professional resources to draw upon in organizing custom implementations and in providing on-going support. We work with a team of programmers, reporting specialists, SYSPRO implementation professionals as well as IT experts.


Robert Comtois

Bob has an MBA from Babson College and over 21 years of experience in Finance as a Controller / Chief Financial Officer in private industry with companies such as Polaroid, Textron, Ionics, Edwards High Vacuum and others. In his positions he was often the lead person in the evaluation, selection, installation, implementation and user training of new company-wide systems. This background led him to start his own consulting company in 1992. Through extensive research into the many Enterprise Resource Planning (ERP) software systems that target the Small to Medium Size (SMB) mid-market, and he came to the realization that SYSPRO Impact Software was ideal for the SMB clients with whom he intended to work. RPC Associates has represented SYSPRO in the New England area since 1996. With over 35 successful implementations, RPC has experience across many industries including but not limited to cable  assembly, medical products, semi-conductor, furniture, and lighting. In 2008, the company incorporated under the new name New England RPC Associates, Inc. Bob is a Council member of the SYSPRO Resellers’ Organization.

Patricia Comtois

Pat has a degree in education which is critical as she is heavily involved in training of end-users on the functions they will need on a day-to-day basis. Her expertise is in all of the accounting functions, report writer, sales order processing, and purchasing. She also has extensive knowledge of screen customization and works with companies to ensure that each user’s interface with SYSPRO fits his or her particular needs. Pat has over 12 years of experience in training SYSPRO users on the use of their new system. Pat also has assisted many customers in the development of custom reports by utilizing the Financial Report Writer and also SYSPRO’s built-in Crystal Reports.